Right choice for New Car Service
The fact is that you have the choice of where your vehicle is serviced, maintained and repaired, at competitive prices
Looking forward to the potential bargains available in the end of year car sales or getting your new car ready for the holidays with a service? Here is some sound advice from Gejay Automotive in Bendigo.
Getting a new car is one of the most substantial investments people usually make, so it is logical to make sure to look after it. Caring for your new car goes beyond detailing the interior and keeping it sparkling with a loving weekly wash, however.
There are a few other things to consider, such as who is the best choice to service your car.
You will want to ensure it is regularly serviced by a qualified professional, to the manufacturers requirements, using high quality parts from a reputable supplier and fluids which meet the manufacturers specifications. This is not just to look after your new car, but because if these four requirements are met you will also preserve the manufacturers warranty.
The fact is that you have the choice of which mechanic should service your new car without voiding either the manufacturers warranty or your rights under the Consumer Guarantee
Dealers cannot force you to return the car to the dealership you got it from for service or repairs. Provided the work is undertaken to the manfufacturers specifications by a properly trained person and uses OEM quality parts and fluids, the warranty stands. You have the right to choose who services your car.
With Repco Authorised Service you can tick all the boxes. Every Gejay Automotive mechanic is fully qualified and Auto-Tech trained, giving them access to Australia's leading provider of automotive technical information and training. This means Gejay Automotive mechanics are kept fully up to date with the latest in automotive service techniques and are able to service your new car without voiding the warranty.
Repco branded parts & products are manufactured to stringent Repco quality standards, and are covered by the Repco exclusive Repco Nationwide Warranty, giving you added protection. Gejay Automotive will also only ever use fluids and lubricants that meet the specifications of the manufacturer of the car.
If you already own a new car or are thinking of purchasing one, make sure you clearly understand where your statutory rights begin and end
Make sure you are aware of the diversity between statutory, manufacturer and extended warranties to avoid making the wrong choices when it comes to servicing your new car. You are automatically covered by a statutory warranty, also known as a Consumer Guarantee, under Australian Consumer Law (ACL) and this statutory protection can never be replaced by manufacturer or express warranties (which are offered by the car maker and car dealer respectively).
A lack of disclosure requirements on car dealers at the point of sale regarding these contracts can easily lead the consumer into making a choice to be bound by a long term contract without access to all of the details needed to make a properly informed decision.
So be wary of new car dealers who try to push the inclusion of “express” or “extended” warranties, often for free, at the time of sale. Generally these ‘extra’ warranties may include quite limiting restrictions or provisions, often in a way that is not immediately understood. Many times these contracts provide minimal additional benefits not already granted by the consumer’s basic statutory rights and can tie the unwary buyer into a long term agreement with the dealership selling the vehicle.
Such contracts are very unlikely to emphasise the potential negative aspects involved with taking a new car back to the dealer for service or repair. This includes what sort of travel time you may need to get your car serviced or greater waiting times due to fewer available 0 or mechanics.
Check out our frequently asked questions below for more information on New Car Service and warranties. If you need to know more, the AAAA website and ACCC website have some great information too.